Actually, I think Santiak nailed it. It's clear that the forums need to be kept up to date with relevant information, however it's not always possible for the lead agent, when there is one, to be able to do that - for numerous reasons (in field, under timed pressure, etc...). In this case, I think it's important that the lead agent be the one to take command of the situation. Yesterday I was chosen to be the lead agent for reasons detailed above. Today when a second agent became necessary I found a good candidate for the position and chose him - no debate from the community. Should the situation arise again, the only thing I would likely change is that I would appoint someone who would be available to relay information to the forums from chat. However, that's not something that needs to be a group decision, it's something that should be appointed to somebody (or numerous somebodies) who will be capable of fulfilling the task. Another thing that I think everyone needs to keep in mind is that just like in real life, sometimes we're going to have to get behind one person and trust that one person is going to do whats best for the entire group. In these situations, it needs to be understood that while your opinion may sway that person, in the end either he or she was chosen by the group or stepped into that spot to get the job done. In these situations, while you may have justifiable reason to feel angry, keep in mind that there are dozens of other people who want that person to do different things, feel the exact same way, and that not everyone can be pleased with the results of a situation. I don't think I've met anybody in this community that will straight-up ignore somebodies opinion - even if they don't necessarily agree with it (or use it, as the case was today). Today was a good day, the mission was successful, and we've learned about some weak links in our communications processes. All around this was a success - let's keep this momentum in the future. As an addendum to that last paragraph, if you volunteer to step up and help out when someone asks for it, make sure you're up to the task. Zerosh did an excellent job today, and I want to give him major kudos. He did an excellent job keeping his cool when chat started falling apart, never jumped the gun, and helped me make the best decisions I think I could have. Even though in the end it seems like there was little danger regardless, I think his reasoning in the situation was and would have continued to be critical to the success of the mission. Bravo!