Can't Login With New Client

Discussion in 'Technical Support' started by KeeganH, Mar 31, 2015.

  1. KeeganH

    KeeganH Active Agent

    So after downloading the beta-3.0.4 client, I can no longer login to my account. I am certain I'm using the correct account name and password, but it keeps saying "Wrong password for that user." Any assistance would be appreciated.

    *SOLVED* So this a Mac issue. You need to click submit instead of pressing enter on your keyboard.
     
    Last edited by a moderator: Mar 31, 2015
  2. Bats

    Bats Division 93: Covert Grammatical Ops Battalion

    If you're trying to use an account you registered for the alpha, it's been wiped. You'll need to create a new one for the beta.

    Of course, if this is a new account you created for the beta, then you're probably better off ignoring me.

    -Bats
     
  3. KeeganH

    KeeganH Active Agent

    Yeah, it's a beta account. I was able to login fine on 3.0.3.
     
  4. Bats

    Bats Division 93: Covert Grammatical Ops Battalion

    Odd... I just checked, and I'm still able to log in, so it's not a system-wide issue.... and it looks like that message only comes up when you use an invalid password on a valid account, so it means yours probably didn't randomly get nuked either. I can't find any way of changing passwords within the client (or of recreating an account with an existing username), which makes it even less likely than usual that someone hacked it.

    So, my only remaining guesses are that downloading the latest build caused you to suddenly forgot how to type your password, or else that Anashel pushed the big red DO NOT PUSH button, and it changed your password through the back end.


    -Bats
    (I bet it was Anashel. he always pushes the DO NOT PUSH buttons)
     
  5. Anashel

    Anashel Puppet Master Staff Member

    No, the new unity 5 have a lot of bug on mac related to text field, submit and cut and paste. We may have to stay with unity 4 until they fix it.
     

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