Hello! As you may know, NITE Team 4 allows you to login to the game using your credentials for The Black Watchmen. If you try to login to NITE Team 4 for the first time with your Black Watchmen credentials and are unable to, you can reset your Black Watchmen credentials here: http://www.blackwatchmen.com/account-recovery/ Once you login to NITE Team 4 for the first time with your Black Watchmen credentials, our databases will add the game to your account, allowing you to use the NITE Team 4 account reset tool as well, available here: https://www.niteteam4.com/account/recovery If you only have NITE Team 4 and not The Black Watchmen, please use the NITE Team 4 account recovery tool. If you receive an error that your title is not activated, that means you might be using the wrong tool. Reach out to us on Discord or through our support email ([email protected]) and we'll help you out.