Error: User Not Found

Discussion in 'Technical Support' started by niteJester, Oct 31, 2018.

  1. niteJester

    niteJester New Agent

    RESOLVED! Support got back to me.


    Hey Agents. I'm trying to login after not playing for a few months, but I keep receiving "Error: User Not Found" every login attempt. I am 100% positive my username is correct (even copy/pasted from the account recovery tool) but it's not working.

    I emailed support, but I figured I'd post here as well in case there's something that I just missed that I'm messing up on that someone knows about.
    Last edited: Nov 1, 2018
  2. AgentZeus

    AgentZeus Senior Agent

    hey niteJester - this is something that @Anashel should be able to help you with. If you don't hear from someone on here you can also try the Discord channel
  3. niteJester

    niteJester New Agent

    I think Anashel actually fixed it for me, I was able to log in last night :)

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