Error: User Not Found

Discussion in 'Technical Support' started by niteJester, Oct 31, 2018.

  1. niteJester

    niteJester New Agent

    RESOLVED! Support got back to me.

    -------------------------

    Hey Agents. I'm trying to login after not playing for a few months, but I keep receiving "Error: User Not Found" every login attempt. I am 100% positive my username is correct (even copy/pasted from the account recovery tool) but it's not working.

    I emailed support, but I figured I'd post here as well in case there's something that I just missed that I'm messing up on that someone knows about.
     
    Last edited: Nov 1, 2018
  2. AgentZeus

    AgentZeus Senior Agent

    hey niteJester - this is something that @Anashel should be able to help you with. If you don't hear from someone on here you can also try the Discord channel
     
  3. niteJester

    niteJester New Agent

    I think Anashel actually fixed it for me, I was able to log in last night :)
     

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