Crash - nt4.exe - Access violation

Discussion in 'Technical Support' started by Da Shark, Nov 6, 2018.

  1. Da Shark

    Da Shark New Agent

    Hi, I've just started to play this game and have been going through the Academy training. Game has crashed multiple times - running 11.3 versions

    Initial crash - nt4.exe - version 2018.1.3.15056, faulting module UnityPlayer.dll (2018.1.3.15056)
    Exception: 0xc0000005

    Have since upgraded Nvidia drivers (GeForce 1060 6G) to latest version and now get slightly different error code

    nt4.exe - version 2018.1.3.15056, faulting module unknown
    Exception: 0xc0000005

    Running on Windows 8.1, i7-3770K with 32 GB RAM
    Graphics: nVidia 1060 6G, running 2560x1440 fullscreen, graphics quality beautiful

    Have yet to have the game run for more than around 5 minutes before it crashes. Always seems to be when it is about to play video/audio or has just played

  2. kr4ft

    kr4ft Active Agent

    There used to be a bug where the artifact renders in the game caused crashes only on the "Beautiful" setting, if I am remembering correctly. Try a different setting (I run "Fantastic" windowed on a laptops 1060 6G) and have never had a crash **fingers crossed I didn't jinx myself**.
  3. Da Shark

    Da Shark New Agent

    Many thanks for the suggestion. Found a couple of things that may have been the ultimate cause in the end after trying that with no difference.
    1 - Citrix Receiver - other articles suggest that having this installed can cause issues with Unity
    2 - CPU issues - my 3770k seems to be running a lot hotter than it should with auto-overclocking enabled - it never used to, but may just be a symptom of aging thermal compound, etc.

    I removed the Receiver client and disabled the overclock on the 3770k CPU. Since doing this, no more issues.

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