I'm attempting to attempting to redeem the coupon code I received when I preordered Nite Team 4 three months ago. When I attempt to redeem the code, I'm told "Invalid coupon code. Please verify that the input is correct or if it has been used." I'm copy-pasting directly from the email I received at the time and I double checked to make sure it was the code for Nite team 4 and not the Blackwatchmen season 1 code. With all that said, my question is: Where should I seek help to resolve this issue, or am I supposed to use it once Nite team 4 is fully release? Thank you.