Closed Beta Missing Keys

Discussion in 'Closed Beta' started by Anashel, Oct 14, 2017.

  1. Kakuzen

    Kakuzen Gold Member

    I need a key as well! Thanks! I'm one of the $125 backers. (I need to get back into this holy crap)
  2. andrea

    andrea Active Agent

    so i ordere the basic pack, i must wait ? thanks!!
  3. fjölverkrk

    fjölverkrk Active Agent


    Not sure if I'm eligible for one as I'm still confused about what I ordered, this is what is on my paypal statement:

    Sentry System Game Package + Orbital Hacker: CAD 100.

    But I didn't get a Steam key either.
  4. AgentZeus

    AgentZeus Senior Agent

    Hey @fjölverkrk
    anything above a CA$50 KS pledge includes the closed beta steam key.... drop @Anashel a pm if you haven't heard anything
  5. EnvY

    EnvY New Agent

    Hi so I pre-prdered the game some time ago and I got the e-mail with the code that I can redeem in the game but I wonder if I'm still supposed to use the universal launcher or I supposed to get a key for the steam as well, becouse I only got 1 code wich I entred in-game.
  6. codex-13

    codex-13 Senior Agent

    If you have a Quantum-level or higher pre-order, you should have received a Steam key. You can check to see if you're in the closed beta by looking in your Agent Profile, in your inventory.
  7. fjölverkrk

    fjölverkrk Active Agent

    Thanks @AgentZeus, will do!
  8. r3dc0d3r

    r3dc0d3r New Agent

    Hey ya, I do not have my beta key. I bought the Quantum package. Can you please send it?
  9. Anashel

    Anashel Puppet Master Staff Member

    Hi everyone!

    If you ARE MISSING your beta key, please send me a private message and I will fix it. Or reach me on Discord.
    fjölverkrk likes this.
  10. OPTachikoma

    OPTachikoma New Agent

    I have not got my key yet and I have purchased the quantum package from the site that was redirected from the steam application. I have attempted to contact the info email on the site and got no reply. If anyone can help with this, it would be much appreciated.
  11. AgentZeus

    AgentZeus Senior Agent

    Hey @OPTachikoma you should post in the thread HERE and if you don't get a response just drop Anashel a PM and he will sort it
  12. OPTachikoma

    OPTachikoma New Agent

    Thank you. I will make sure to do this.
  13. Anashel

    Anashel Puppet Master Staff Member

    I sent you the code!
  14. OPTachikoma

    OPTachikoma New Agent

    Thank you! I have received the code and will input when I get the chance! You guys are awesome, keep up the good work!
  15. AgentPelle

    AgentPelle New Agent

    Yesterday I preorder the basic pack and I got an email with the code. But what I don't understand is where I should redeem the code.

    Can anyone help me?
  16. zaelong

    zaelong Moderator

    if you pre-ordered the base game or sentry pack, you get a code that you can redeem in the alpha client;
    you download this (windows) or this (macOS) and open the alpha launcher.
    you then login with your username/password (its the same you made for TBW)
    when youre logged in, you go to your "agent profile" (left side of your screen, 2nd button from the top, shield with wings logo)
    there you will find a fiels with the text "enter coupon"
    thats where you can insert the code you received, to load potential rewards to your account

    if you ordered the quantum pack, you will also receive a steam key, which you should insert in steam somewhere
  17. AgentPelle

    AgentPelle New Agent

    Thank you helping me :)
  18. Artechz

    Artechz Active Agent

    I haven't received any key on my inbox.
  19. codex-13

    codex-13 Senior Agent

    Did you order the Quantum-level pre order? If you are, the key would have been sent via email to the address on your PayPal account. Check in that account, and if you can't find it then I'll try and escalate it to Anashel :)
  20. Artechz

    Artechz Active Agent

    the email address I signed up with is not the same as my paypal one. I founf the key, sorry about that.
    codex-13 likes this.

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