black screen after login

Discussion in 'Technical Support' started by sam, Sep 7, 2018.

  1. sam

    sam New Agent

    screen goes black after login.
    reinstalled didnt work
    please any help
     

    Attached Files:

  2. codex-13

    codex-13 Community Manager Staff Member

    It looks like your game is failing to initialize the Steam API. Did you try restarting Steam?
     
  3. sam

    sam New Agent

    didn't work, please help.
     
  4. codex-13

    codex-13 Community Manager Staff Member

    It could be caused by an issue connecting to our servers. Do you have the game whitelisted?
     
  5. sam

    sam New Agent

    worked, changed Email.
     

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