Issue With A Phone Call

Discussion in 'General' started by Benisar, Jul 7, 2015.

  1. Benisar

    Benisar New Agent

    So I've just received my first call from TBW asking me to verify my phone number by sending an email with an code in it. Only problem is that the email address provided in the call doesn't actually work, I just instantly got the "email failed" message. Is this a puzzle I'm supposed to figure out or an actual problem?
     
  2. Greenstarfanatic

    Greenstarfanatic Senior Agent

    That...would actually be a problem. Might I ask what email you're trying to use?
     
  3. Santiak

    Santiak MIA

    Aye, it's a bit of an issue mainly due to the wording, I imagine.
    I imagine you might be attempting to send it to @division66.com?
    The actual domain you need to send it to is @division-66.com :)
     
  4. Zargh

    Zargh Moderator

    Yeah.
    Phone call said division hyphen 66 dot com.
    Had to play it a dozen times to realize this...grml...
     
  5. Benisar

    Benisar New Agent

    I've been trying it with this email- [email protected]
     
  6. Bats

    Bats Division 93: Covert Grammatical Ops Battalion

    You're missing an 'i' - division, not divison.
     
  7. Benisar

    Benisar New Agent

    Oh, well look at that. Thank you!
     
  8. Khalm

    Khalm Gold Member

    Not even sure my number has registered properly. Not had a thing!
     
  9. kelbris

    kelbris Senior Agent

    How long after you put the number in did you get the phone call? I want to put my number in but I want to be sure that I get the call whilst I am out (don't get ANY reception at my place).
     
  10. Greenstarfanatic

    Greenstarfanatic Senior Agent

    For some it was an hour, some it was a couple days. And if they can, they leave a message!
     
  11. Dcsmall

    Dcsmall Active Agent

    When they called me they didn't give me a code and just said "your phone number has been confirmed."
     
  12. Santiak

    Santiak MIA

    If you pick up I believe it counts as the phone number being confirmed.
    If you fail to pick up, they leave a message with a verification code you need to send in - basically so they know they didn't phone some poor elderly couple and scare them half to death. ;)
     
    2 people like this.
  13. Dcsmall

    Dcsmall Active Agent

    Can you imagine what they would be thinking :p
     
    2 people like this.
  14. Khalm

    Khalm Gold Member

    And finally Dispatch call to confirm my phone number :D
     
    4 people like this.
  15. Maruca

    Maruca Active Agent

    I have a similar problem. I got my phone call today, emailed to confirm and am getting an email failure notice. The email address given to me in the message was [email protected]. I've listened to the message about 15 times and am sure this is what was said, but it's not working.
     
  16. dylanamite

    dylanamite Moderator

    I believe that would be [email protected]
     
  17. Maruca

    Maruca Active Agent

    Thanks. I listened to the message again and it doesn't sound like "info" to me, but I sent it there anyways.

    Maybe all the heavy metal has finally killed my hearing.
     

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