Graphical Error on Mission Selection

Discussion in 'Technical Support' started by ilawsonEXE, Oct 30, 2017.

  1. ilawsonEXE

    ilawsonEXE New Agent

    Hi, I'm having a bit of trouble with the game, whenever I launch the game there is a big pink blob in the middle of the screen where the mission selection graphics are supposed to be, I'm fairly confident that this shouldn't be happening so I was hoping that there might be a fix for it.

    Operating System:
    Windows 7 Home Premium Service Pack 1
    Version of the game: Master 8.13
    Logs: https://pastebin.com/yU3L9DLp
    When it has begun:
    Since purchasing the game on October 27th, 2017
    What have I done before contacting forums: I have used steam's option to validate local game files, uninstalled the reinstalled, and I have attempted to locate information on these forums, the steam forums, and on other websites but I was unable to find anything that resolved the problem.
    How/when does the issue happen: This happens every time I launch the game.
    AV name:
    Bitdefender

    Screenshots
    [​IMG]

    [​IMG]

    I am running the game on a laptop running integrated graphics so it's possible that my graphics card (or rather my lack of a graphics card) could be causing the problem.

    Hopefully you can help with this issue, I look forward to hearing back from you.

    Thanks!
     
  2. codex-13

    codex-13 Senior Agent

    Hey! This is a pretty well known graphical issue with The Black Watchmen client, it indeed does have to do with your graphics card. It won't cause any problems with gameplay, your card just can't render the texture that goes on that globe.

     
  3. ilawsonEXE

    ilawsonEXE New Agent

    Ok, that's good to know.

    Thanks!
     
  4. Anashel

    Anashel Puppet Master Staff Member

    Just to clarify, this will happen on older card that doesn't support shader transparency.
     

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