Each time try to run the game, I can only keep the game running for about five minutes before it crashes. I've tried rebooting everything but the crashes continue to happen on a consistent basis. ***Edit: I can hardly run the game at all now, every minute to two minutes the game crashes the same way.** Operating System: Windows 10 Version of the game: 8.07 Logs: http://pastebin.com/9kF7yGTP When it has begun: Downloaded the game on Steam (from family sharing) and it crashes each time I run the game after about five minutes or so. What have i done before contacting forums: Gone through past threads, tried rebooting the game, Steam and my computer but the issue continues. How/when does the issue happen (easy for duplication/troubleshoot): After five minutes, once I'm logged in and have my current case open a pop-up tells me the game has crashed, and it gives me the location of the crash report. (Most recent error.log: http://pastebin.com/Kk7nrvv7 and most recent report file: http://pastebin.com/Ajis5cBu and most recent output log in the crash file: http://pastebin.com/mCeNaMjX AV (Anti-Virus) name: Advanced SystemCare 9 (free version)
From what I can read int he Unity log, it crashes when the game tries to load new assets. You are saying it didn't crash when you click on something? (Open up an image, starting a mission, etc?) How much ram do you have on your computer and your graphic card? (The report say 0 MB physical memory)
I play in windowed mode so I can use my browser for searching, and usually have the game minimized when it crashes, though I have had it open and been mid-typing notes when it crashed. I've never had it crash when I've tried to open an image or load a video though it has crashed mid-video. I have 16GB of ram on my computer with 15.8GB usable, and 8202MB total available graphics memory, 128MB dedicated graphics memory, 0MB system video memory and 8074MB shared system memory.
You have well enough resources to run the game. And I assume your OS and your driver is all up to date. Let me PM you to see what we can do. Of course if you can't run the game and we can't fix it, we will give you a refund.
