Trouble Logging In

Discussion in 'Technical Support' started by Stranger530, Apr 14, 2016.

  1. Stranger530

    Stranger530 New Agent

    hi guys when i try to log in i end up getting a "unknown error" msg and when i try to change my password just a red "error" at the bottom just wondering if the server is down or am i doing something wrong lol it all worked yesterday now it's not :( any help would be appreciated


    PS: sorry if i see or respond to any questions at a weird time or really late i work night shift at my job and am asleep during the day time
     
    Last edited by a moderator: Apr 14, 2016
  2. Jarobi

    Jarobi Puppet Master

    We have sent you an option to reset your password via email. Let me know if you have any trouble doing so.
     
  3. Stranger530

    Stranger530 New Agent

    hey so i tried the password reset but the game client still keeps giving me "unknown error"
     
  4. JantsoP

    JantsoP Division 88 Manager

    Now it sounds like more an Internet/AV issue.

    You can try disabling AV for some time or try to change the internet enviroment you have.
    Try also uninstalling/reinstalling the game.
     
  5. Stranger530

    Stranger530 New Agent

    im trying reinstalling now and playing around with the internet settings will advise
     

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