Mission Hub Doesn't Load On Mac Os X

Discussion in 'Technical Support' started by Borzik, Feb 19, 2016.

  1. Borzik

    Borzik New Agent

    Version: 8.03 on Mac OS X
    Logs: Did not find logs in the folder you stated
    When it has begun: A few months ago. Luckily, I have been able to complete all missions of Season 1 already, and the problem appeared right after completion or so.
    What have i done before contacting forums: Reinstalled game a few times during 1 month or so (maybe 3 or 4 times).
    How/when does the issue happen (easy for duplication/troubleshoot): Right after I input login credentials, mission hub page opens and loading symbol appears. But it doesn't load. Screens page works, and map works as well, only mission hub doesn't load at all.
    AV (Anti-Virus) name: No AV installed
     
  2. JantsoP

    JantsoP Division 88 Manager

    Could you please tell the version of the Mac OS X version you have so the issue can be reproduced
     
  3. Borzik

    Borzik New Agent

    Mac OS X Version 10.11.3 (15D21).
     
  4. JantsoP

    JantsoP Division 88 Manager

    I managed to log in with out any issues. I recommend verifying the game cache and then reinstalling the game
     
  5. Borzik

    Borzik New Agent

    I have done both of it already a few times, and it didn't help. Is there a way I can see game logs on Mac OS X?
     
  6. JantsoP

    JantsoP Division 88 Manager

    Apparently on Mac OS X there is no game logs. I checked all the folders and no logs for the game. Have you tried running it on lower resolution etc?
     
  7. Borzik

    Borzik New Agent

    There are no resolution settings in the game, only video buffer. I tried changing it, didn't help me though.
     

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