[forum] Attempting To Change Profile Image Results In Same Image Being Displayed

Discussion in 'Technical Support' started by MidDipper, Dec 27, 2015.

Thread Status:
Not open for further replies.
  1. MidDipper

    MidDipper Division-79

    Hey, so I'm trying to change my profile pic... I even went through and deleted the old one using the check box, but when I try to upload the new one, the old one is displayed. Not sure what's up.
     
  2. JantsoP

    JantsoP Division 88 Manager

    I just looked on the traffic ( with Fiddler Web Debugger) between s3.amazonnaws.com and forums, and i see that somehow Amazon is not getting anything. You take the connection yes, but you do not send anything. Just an empty file with 0 bits. So now i think it's between forums and Amazon Servers.
     
  3. Anashel

    Anashel Puppet Master Staff Member

    Hi Middipper!

    I took a look in the log and we have a permission problem with the CDN. I'll try to fix it asap. I'll get back to you when it's done! :)
     
    3 people like this.
  4. Anashel

    Anashel Puppet Master Staff Member

    The permission problem has been fix, can you try again?

    Thanks!
     
  5. JantsoP

    JantsoP Division 88 Manager

    Nope. Not working on my end...
     
  6. Anashel

    Anashel Puppet Master Staff Member

    I have no more error on my end, what did you try to do? You uploaded a new profile pic?
     
  7. JantsoP

    JantsoP Division 88 Manager

    Deleted the profile pic, and then tried to upload new one, it provides me with my current.
    Tried also just upload new and nothing.
    Hang let me re-login to see if the issue is with the account.

    Edit: Nope still same issue
     
  8. OmegaSeven

    OmegaSeven Senior Agent

    When I was trying to hook up an avatar for myself, it seemed to take the upload, but then failed to retrieve it from the server again on the way back, so my avatar was just blank for a while. As everyone else seemed to have avatars already I thought it might have only been a problem at my end, so I used the Gravatar option instead. But can confirm I was having this the other day when I signed up.
     
  9. Anashel

    Anashel Puppet Master Staff Member

    Hi there!

    We finally found the problem, it should be fix now.
     
    3 people like this.
  10. JantsoP

    JantsoP Division 88 Manager

    Issue solved. Closing thread.
     
Thread Status:
Not open for further replies.

Share This Page