Briefing Video Stuttering

Discussion in 'Technical Support' started by Greenhead, May 3, 2015.

  1. Greenhead

    Greenhead Senior Agent

    Hi all,

    My briefing videos stutter a lot. Every few seconds at random, a half-second or so segment of video gets repeated five to ten times, then the video resumes.

    If I replay the video, then it seems to work fine.
     
    Last edited by a moderator: May 3, 2015
    Greenhead, May 3, 2015
    #1
  2. Anashel

    Anashel Puppet Master Staff Member

    Does it take long before it initially star? (The preloading?)
     
    Anashel, May 3, 2015
    #2
  3. Greenhead

    Greenhead Senior Agent

    It varies a lot. The stuttering is sometimes clustered, other times it's throughout the video. Is the video fully downloaded before playing, or is it a buffered stream? I guess in the latter case, it could be a buffering issue.
     
    Greenhead, May 4, 2015
    #3
  4. InGame

    InGame New Agent

    Is there a solution to this problem? I have the same. The Video is stuttering and the preloading is taking ages. (30min by 50% Buffering)
     
    InGame, Dec 6, 2015
    #4
  5. Anashel

    Anashel Puppet Master Staff Member

    Hi Ingame!

    Can you run a speed test and tell me your result? ( http://www.speedtest.net/ ) 30 minutes is quite abnormal. Does it happen with all video?
     
    Anashel, Dec 6, 2015
    #5
  6. InGame

    InGame New Agent

    Ping 32ms, Download Speed 13,06Mbps, Uploadspeed 2,21Mbps
    I don't have Speed problems with other Programms on my Mac. Don't know if it will happen with all the Videofiles i didn't play it further than Mission 2 until now. (It takes to long ;-)
     
    InGame, Dec 6, 2015
    #6

Share This Page