Im pretty sure its not, as funcom announced way earlier that they wouldnt update tsw anymore, and only will add content to swl.
I already received the NT4 jacket and hoodie for SWL some time ago. So I think they should be live for you, too.
You're welcome. Just talk to Anashel if you haven't received any of it. My boyfriend and I also ordered two jackets and one of the codes was missing. Anashel resolved this very quickly.
I've been trying to get a hold of anashel but no luck, I also put in a ticket a while ago and nothing. Any advice?
If you don't reach him with a private message here, you can try in the Discord channel, if you use Discord. There are always people online and I think it is more used than the forum these days. You can also write Anashel there or you can write Aphelion who might also be of help in this matter.