Technical Support Technical Support Sun, 12 Jul 2026 12:26:10 +0000 Sun, 12 Jul 2026 12:26:10 +0000 Alice & Smith Forums https://forums.aliceandsmith.com/forums/technical-support.45/ Read this for priority support Sat, 14 Jul 2018 22:01:40 +0000 https://forums.aliceandsmith.com/threads/read-this-for-priority-support.4828/ https://forums.aliceandsmith.com/threads/read-this-for-priority-support.4828/ invalid@example.com (Anashel) Anashel
If you need any support, we have setup an email so Codex, Nimu, and I can help you out the best we can!

Contact-us via support@aliceandsmith.com and we will do our best to answer shortly! You can still post in the forums to have help from your fellow agents.]]> Oakvalleysleepcenter archives offline Sun, 27 May 2018 17:05:59 +0000 https://forums.aliceandsmith.com/threads/oakvalleysleepcenter-archives-offline.3333/ https://forums.aliceandsmith.com/threads/oakvalleysleepcenter-archives-offline.3333/ invalid@example.com (20fuder) 20fuder
I just wanted to report that the website oakvalleysleepcenter.com is no longer available, maybe you guys already know but anyway.

thanks]]> 7 Table 2 bug(Spoilers) Wed, 16 May 2018 19:10:41 +0000 https://forums.aliceandsmith.com/threads/table-2-bug-spoilers.3895/ https://forums.aliceandsmith.com/threads/table-2-bug-spoilers.3895/ invalid@example.com (ziavra) ziavra
[​IMG]
]]> 2 Table 2 Bug? Tue, 28 Nov 2017 08:02:08 +0000 https://forums.aliceandsmith.com/threads/table-2-bug.3849/ https://forums.aliceandsmith.com/threads/table-2-bug.3849/ invalid@example.com (midnightsoul) midnightsoul Operation Silent Spring, no idea what to do Sat, 14 Oct 2017 13:10:12 +0000 https://forums.aliceandsmith.com/threads/operation-silent-spring-no-idea-what-to-do.3763/ https://forums.aliceandsmith.com/threads/operation-silent-spring-no-idea-what-to-do.3763/ invalid@example.com (ekscrypto) ekscrypto
Operation Silent Spring, no idea what to do]]> 1 just installed and black screen Sun, 24 Sep 2017 04:00:47 +0000 https://forums.aliceandsmith.com/threads/just-installed-and-black-screen.3737/ https://forums.aliceandsmith.com/threads/just-installed-and-black-screen.3737/ invalid@example.com (misstriggermortiss) misstriggermortiss Please advise. Thank you!

My PC:
Windows 10 64-bit
Intel Core i7 @ 2.4 Ghz
AMD Radeon R9 M275X]]> Top AHNAYRO controls obstruct solution? Fri, 07 Apr 2017 22:25:08 +0000 https://forums.aliceandsmith.com/threads/top-ahnayro-controls-obstruct-solution.2014/ https://forums.aliceandsmith.com/threads/top-ahnayro-controls-obstruct-solution.2014/ invalid@example.com (ReturnZero) ReturnZero
Screenshot attached. Possible spoiler but not really since I pretty much only just started playing. I'm sure people have passed this point already]]> 2 photograph puzzle on table one is not interacting Wed, 15 Mar 2017 08:43:44 +0000 https://forums.aliceandsmith.com/threads/photograph-puzzle-on-table-one-is-not-interacting.1972/ https://forums.aliceandsmith.com/threads/photograph-puzzle-on-table-one-is-not-interacting.1972/ invalid@example.com (cheezdeath) cheezdeath
I might have solved it at a previous date already, but I can't remember. But if that's the case, its still showing an exclamation mark and I can't unlock the next piece in the artifact. help pls]]> 2 Not sure if bug or puzzle Mon, 30 Jan 2017 14:34:15 +0000 https://forums.aliceandsmith.com/threads/not-sure-if-bug-or-puzzle.1926/ https://forums.aliceandsmith.com/threads/not-sure-if-bug-or-puzzle.1926/ invalid@example.com (Lakaz) Lakaz
Screenies attached


[​IMG]

Is there...

Not sure if bug or puzzle]]> 2 I've read the article online and now what ? Wed, 18 Jan 2017 01:45:32 +0000 https://forums.aliceandsmith.com/threads/ive-read-the-article-online-and-now-what.1912/ https://forums.aliceandsmith.com/threads/ive-read-the-article-online-and-now-what.1912/ invalid@example.com (mtk_pp) mtk_pp I've read it all, even the other articles which that user, dream jounal, posted too.
and now what ?
I dont get it !!?
the game doens't appear any new quest or anything.
please help]]> 3 Can't Click "Continue" Sat, 14 Jan 2017 15:44:12 +0000 https://forums.aliceandsmith.com/threads/cant-click-continue.1717/ https://forums.aliceandsmith.com/threads/cant-click-continue.1717/ invalid@example.com (Wendy) Wendy 3 Click to view "online" Sat, 14 Jan 2017 15:00:09 +0000 https://forums.aliceandsmith.com/threads/click-to-view-online.1789/ https://forums.aliceandsmith.com/threads/click-to-view-online.1789/ invalid@example.com (exibition) exibition 1 I CAN'T CLICK CONTINUE in the game Wed, 21 Dec 2016 08:46:11 +0000 https://forums.aliceandsmith.com/threads/i-cant-click-continue-in-the-game.1801/ https://forums.aliceandsmith.com/threads/i-cant-click-continue-in-the-game.1801/ invalid@example.com (john1) john1 I CAN'T CLICK CONTINUE in the game, BUT I CAN CLICK EVERYTHING ELSE
Preview
Please is er someone who can give me an answare, i must start the game again
and i can play a minut some two ever time the game stand stil and go on]]> 2 Ahnayro Sat, 17 Dec 2016 18:25:57 +0000 https://forums.aliceandsmith.com/threads/ahnayro.1800/ https://forums.aliceandsmith.com/threads/ahnayro.1800/ invalid@example.com (john1) john1 Table 2 dream fragment bug (spoilers) Fri, 09 Dec 2016 00:17:49 +0000 https://forums.aliceandsmith.com/threads/table-2-dream-fragment-bug-spoilers.1785/ https://forums.aliceandsmith.com/threads/table-2-dream-fragment-bug-spoilers.1785/ invalid@example.com (Zekh) Zekh
[​IMG]

I'm reporting this so it's on the way to get fixed, because it locks my progression.]]> 7 Internet deconnection Mon, 07 Nov 2016 16:40:00 +0000 https://forums.aliceandsmith.com/threads/internet-deconnection.1718/ https://forums.aliceandsmith.com/threads/internet-deconnection.1718/ invalid@example.com (Gognar) Gognar
I have no problem to play with the game until today...

When i run the game and try to go on internet, internet deconnect or is slow down.

When i shut down the game, problem disappear...

What can i do (if the problem is due to the game) ?

I have a wifi connection.

Thanks]]> 2 Focus Mon, 07 Nov 2016 15:46:26 +0000 https://forums.aliceandsmith.com/threads/focus.1652/ https://forums.aliceandsmith.com/threads/focus.1652/ invalid@example.com (Sonne) Sonne 5 Two down...none to go? Mon, 07 Nov 2016 02:11:07 +0000 https://forums.aliceandsmith.com/threads/two-down-none-to-go.1645/ https://forums.aliceandsmith.com/threads/two-down-none-to-go.1645/ invalid@example.com (Beth) Beth 6 Not saving/verifying Fri, 04 Nov 2016 18:40:15 +0000 https://forums.aliceandsmith.com/threads/not-saving-verifying.1716/ https://forums.aliceandsmith.com/threads/not-saving-verifying.1716/ invalid@example.com (Clear) Clear
Not saving/verifying]]> 2 Can't even Start a New Game Thu, 07 Jul 2016 18:38:06 +0000 https://forums.aliceandsmith.com/threads/cant-even-start-a-new-game.1656/ https://forums.aliceandsmith.com/threads/cant-even-start-a-new-game.1656/ invalid@example.com (ByTenko) ByTenko

Now offtopic I saw someone on steam forums offering to translate the game from English to Brazilian Portuguese for $0.01 per word.
Tho as i got nothing to do for the past year I can translate to Portugal Portuguese for free.
And no I'm not lieing, I just...

Can't even Start a New Game]]> 1